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Services marketing : integrating costumer focus across the firm 6th ed.
Availability : 2 copies available for loan
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Found 1 from your keywords: Author : "Valerie A. Zeithhaml, Mary Jo Bitner, Dwayne D. Gremler"
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Digital Library | Perbanas Institute
Library Management SystemPerpustakaan Perbanas Institute adalah fasilitas lembaga yang mendukung kegiatan Tri Dharma Perguruan Tinggi.
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