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Managing customer relationships: strategic framework, 2nd ed.

Managing customer relationships: strategic framework, 2nd ed.

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Managing the new customer relationship : strategies to engage the social customer and build lasting value

Managing the new customer relationship : strategies to engage the social customer and build lasting value

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Costumer relationship management: concepts and technologies, 2nd ed.

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Winning the customer : turn customers into fans and get them to spend more New Title

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high-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce New Title

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Digital Library | Perbanas Institute

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Perpustakaan Perbanas Institute adalah fasilitas lembaga yang mendukung kegiatan Tri Dharma Perguruan Tinggi.
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