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The ultimate crm handbook: strategies and concepts for building enduring customer loyalty and profitability
Availability : 1 copies available for loan
The ten demandments : rules to live by in the age of the demanding customer
Availability : 1 copies available for loan
Customer relationship management
Availability : 1 copies available for loan
Customer experience management : a revolutionary approach to connecting with your customers
Availability : 1 copies available for loan
Conquering consumerspace : marketing strategies for a branded world
Availability : 1 copies available for loan
The future of competition: co-creating unique value with customers
Availability : none copy available
Magnetic service: Secrets for creating passionately devoted customers
Availability : 1 copies available for loan
Likeable business : why today's consumers demand more and how leaders can deliver
Availability : 1 copies available for loan
The power of appreciative inquiry : a practical guide to positive change
Availability : 1 copies available for loan
Loyalty 3.0 : how big data and gamificatio are revolutionizing customer and employee engagement
Availability : 1 copies available for loan
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Digital Library | Perbanas Institute
Library Management SystemPerpustakaan Perbanas Institute adalah fasilitas lembaga yang mendukung kegiatan Tri Dharma Perguruan Tinggi.
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