APA Style
Lovelock, Christopher, Wirtz, Jochen. (2011).
Services marketing : people, technology, strategy 7th ed. (7th).
Harlow:
Pearson.
Chicago Style
Lovelock, Christopher, Wirtz, Jochen.
Services marketing : people, technology, strategy 7th ed..
7th
Harlow:
Pearson,
2011.
Text.
MLA Style
Lovelock, Christopher, Wirtz, Jochen.
Services marketing : people, technology, strategy 7th ed..
7th
Harlow:
Pearson,
2011.
Text.
Turabian Style
Lovelock, Christopher, Wirtz, Jochen.
Services marketing : people, technology, strategy 7th ed..
7th
Harlow:
Pearson,
2011.
Print.