APA Style

Gilmore, Audrey. (2003). Services, marketing and management . New Delhi: Response Books.

Chicago Style

Gilmore, Audrey. Services, marketing and management. New Delhi: Response Books, 2003. Text.

MLA Style

Gilmore, Audrey. Services, marketing and management. New Delhi: Response Books, 2003. Text.

Turabian Style

Gilmore, Audrey. Services, marketing and management. New Delhi: Response Books, 2003. Print.