APA Style

Face-to-face communications for clarity and impact. (2004). Massachusetts: Harvard Business School Press.

Chicago Style

Face-to-face communications for clarity and impact. . Massachusetts: Harvard Business School Press, 2004. Text.

MLA Style

Face-to-face communications for clarity and impact. . Massachusetts: Harvard Business School Press, 2004. Text.

Turabian Style

Face-to-face communications for clarity and impact. Massachusetts: Harvard Business School Press, 2004. Print.