APA Style

Michelli, Joseph A.. (2014). Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people . New York: McGraw-Hill.

Chicago Style

Michelli, Joseph A.. Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw-Hill, 2014. Text.

MLA Style

Michelli, Joseph A.. Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw-Hill, 2014. Text.

Turabian Style

Michelli, Joseph A.. Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw-Hill, 2014. Print.