APA Style
Schiffman, Stephan. (2013).
Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close .
New York:
McGraw-Hill.
Chicago Style
Schiffman, Stephan.
Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close.
New York:
McGraw-Hill,
2013.
Text.
MLA Style
Schiffman, Stephan.
Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close.
New York:
McGraw-Hill,
2013.
Text.
Turabian Style
Schiffman, Stephan.
Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close.
New York:
McGraw-Hill,
2013.
Print.