APA Style
Blokdijk, Gerard. (2008).
The IT service management processes and activities, roles and responsibilities job description handbook : all 52 ITIL tasks, functions and job descriptions explained, detailed and ready to use bringing theory into practice .
Brisbane, Australia:
The Art Of Service.
Chicago Style
Blokdijk, Gerard.
The IT service management processes and activities, roles and responsibilities job description handbook : all 52 ITIL tasks, functions and job descriptions explained, detailed and ready to use bringing theory into practice.
Brisbane, Australia:
The Art Of Service,
2008.
E-Book.
MLA Style
Blokdijk, Gerard.
The IT service management processes and activities, roles and responsibilities job description handbook : all 52 ITIL tasks, functions and job descriptions explained, detailed and ready to use bringing theory into practice.
Brisbane, Australia:
The Art Of Service,
2008.
E-Book.
Turabian Style
Blokdijk, Gerard.
The IT service management processes and activities, roles and responsibilities job description handbook : all 52 ITIL tasks, functions and job descriptions explained, detailed and ready to use bringing theory into practice.
Brisbane, Australia:
The Art Of Service,
2008.
E-Book.