APA Style
Swift, Ronald S.. (2001).
Accelerating customer relationships: using crm and relationship technologies .
United States of America:
Prentice Hall.
Chicago Style
Swift, Ronald S..
Accelerating customer relationships: using crm and relationship technologies.
United States of America:
Prentice Hall,
2001.
Text.
MLA Style
Swift, Ronald S..
Accelerating customer relationships: using crm and relationship technologies.
United States of America:
Prentice Hall,
2001.
Text.
Turabian Style
Swift, Ronald S..
Accelerating customer relationships: using crm and relationship technologies.
United States of America:
Prentice Hall,
2001.
Print.