APA Style

Harvard business review on customer relationship management. (2001). United States of America: Harvard Business School Press.

Chicago Style

Harvard business review on customer relationship management. . United States of America: Harvard Business School Press, 2001. Text.

MLA Style

Harvard business review on customer relationship management. . United States of America: Harvard Business School Press, 2001. Text.

Turabian Style

Harvard business review on customer relationship management. United States of America: Harvard Business School Press, 2001. Print.