APA Style
Anderson, Kristin, Kerr, Carol. (2002).
Customer relationship management .
New York:
McGraw-Hill.
Chicago Style
Anderson, Kristin, Kerr, Carol.
Customer relationship management.
New York:
McGraw-Hill,
2002.
Text.
MLA Style
Anderson, Kristin, Kerr, Carol.
Customer relationship management.
New York:
McGraw-Hill,
2002.
Text.
Turabian Style
Anderson, Kristin, Kerr, Carol.
Customer relationship management.
New York:
McGraw-Hill,
2002.
Print.