APA Style
Schmitt, Bernd H.. (2003).
Customer experience management : a revolutionary approach to connecting with your customers .
New Jersey:
.
Chicago Style
Schmitt, Bernd H..
Customer experience management : a revolutionary approach to connecting with your customers.
New Jersey:
,
2003.
Text.
MLA Style
Schmitt, Bernd H..
Customer experience management : a revolutionary approach to connecting with your customers.
New Jersey:
,
2003.
Text.
Turabian Style
Schmitt, Bernd H..
Customer experience management : a revolutionary approach to connecting with your customers.
New Jersey:
,
2003.
Print.