APA Style

Zaltman, Gerald. (2003). How customers think: Essential insights into the mind of the market . Massachusetts: Harvard Business School Press.

Chicago Style

Zaltman, Gerald. How customers think: Essential insights into the mind of the market. Massachusetts: Harvard Business School Press, 2003. Text.

MLA Style

Zaltman, Gerald. How customers think: Essential insights into the mind of the market. Massachusetts: Harvard Business School Press, 2003. Text.

Turabian Style

Zaltman, Gerald. How customers think: Essential insights into the mind of the market. Massachusetts: Harvard Business School Press, 2003. Print.