APA Style
Basch, Michael D.. (2003).
Customer culture: How FedEx® and other great companies put the customer first every day .
United States of America:
Prentice Hall.
Chicago Style
Basch, Michael D..
Customer culture: How FedEx® and other great companies put the customer first every day.
United States of America:
Prentice Hall,
2003.
Text.
MLA Style
Basch, Michael D..
Customer culture: How FedEx® and other great companies put the customer first every day.
United States of America:
Prentice Hall,
2003.
Text.
Turabian Style
Basch, Michael D..
Customer culture: How FedEx® and other great companies put the customer first every day.
United States of America:
Prentice Hall,
2003.
Print.