APA Style

Phelps, Bob. (2004). Smart business metrics : measure what really counts and manage what makes the difference . Harlow: Prentice Hall.

Chicago Style

Phelps, Bob. Smart business metrics : measure what really counts and manage what makes the difference. Harlow: Prentice Hall, 2004. Text.

MLA Style

Phelps, Bob. Smart business metrics : measure what really counts and manage what makes the difference. Harlow: Prentice Hall, 2004. Text.

Turabian Style

Phelps, Bob. Smart business metrics : measure what really counts and manage what makes the difference. Harlow: Prentice Hall, 2004. Print.