APA Style
Fitzsimmons, James A.. (2008).
Service management : operations, strategy, information technology 6th ed. (6th).
Boston:
.
Chicago Style
Fitzsimmons, James A..
Service management : operations, strategy, information technology 6th ed..
6th
Boston:
,
2008.
Text.
MLA Style
Fitzsimmons, James A..
Service management : operations, strategy, information technology 6th ed..
6th
Boston:
,
2008.
Text.
Turabian Style
Fitzsimmons, James A..
Service management : operations, strategy, information technology 6th ed..
6th
Boston:
,
2008.
Print.