APA Style
Buttle, Francis. (2004).
Customer relationship management : concepts and tools .
Amsterdam:
.
Chicago Style
Buttle, Francis.
Customer relationship management : concepts and tools.
Amsterdam:
,
2004.
Text.
MLA Style
Buttle, Francis.
Customer relationship management : concepts and tools.
Amsterdam:
,
2004.
Text.
Turabian Style
Buttle, Francis.
Customer relationship management : concepts and tools.
Amsterdam:
,
2004.
Print.