APA Style
Oakland, John S.. (2003).
Total quality management : text with cases 3rd ed. (3rd).
Oxford:
Elsevier Butterworth-Heinemann.
Chicago Style
Oakland, John S..
Total quality management : text with cases 3rd ed..
3rd
Oxford:
Elsevier Butterworth-Heinemann,
2003.
Text.
MLA Style
Oakland, John S..
Total quality management : text with cases 3rd ed..
3rd
Oxford:
Elsevier Butterworth-Heinemann,
2003.
Text.
Turabian Style
Oakland, John S..
Total quality management : text with cases 3rd ed..
3rd
Oxford:
Elsevier Butterworth-Heinemann,
2003.
Print.