APA Style
Valerie A. Zeithhaml, Mary Jo Bitner, Dwayne D. Gremler. (2013).
Services marketing : integrating costumer focus across the firm 6th ed. (6th).
New York:
McGraw-Hill.
Chicago Style
Valerie A. Zeithhaml, Mary Jo Bitner, Dwayne D. Gremler.
Services marketing : integrating costumer focus across the firm 6th ed..
6th
New York:
McGraw-Hill,
2013.
Text.
MLA Style
Valerie A. Zeithhaml, Mary Jo Bitner, Dwayne D. Gremler.
Services marketing : integrating costumer focus across the firm 6th ed..
6th
New York:
McGraw-Hill,
2013.
Text.
Turabian Style
Valerie A. Zeithhaml, Mary Jo Bitner, Dwayne D. Gremler.
Services marketing : integrating costumer focus across the firm 6th ed..
6th
New York:
McGraw-Hill,
2013.
Print.